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This is what Jennifer, our office manager at Optimus Trading Group wrote.  Her words  show her spirit. This is what Optimus is.

Matt

Happy Friday Guys!!

Today is September 11, a sad day to remember in the history of our country.  I woke up this morning and started thinking of all the people that got up to go to work that morning thinking it would be just like any other morning but they never got a chance to go back home.  Then I thought that some of those people were probably having a very stressful morning, where everything goes wrong and stress starts consuming the day.  I thought of how many people woke up and didn’t feel like going to work but knew they had to, of those who caught traffic on the way to work and cursed at the cab driver, the dog walkers, and even the ambulance that was blocking the intersection.  Maybe some of them spilled coffees on their shirts, and blamed it on the stupid lady at Starbucks that didn’t tighten the lid properly.  Then when they finally made it to work that morning, they were already too tired and frustrated to say good morning so they rushed to their desks without saying hello knowing that they already had a pile of work waiting for them and they didn’t have any time to waste with small talk. And then their worst nightmare happened…and I can’t even imagine the despair in their hearts, the pain of their families, and the feeling that they never got a chance to say  good bye, thank you or I love you.

I don’t want to be that person who is too busy at work to say good morning with a smile, to be pleasant even when work is stressful and most of all to say thank you.  So I am taking this chance to THANK all of you for being so good to me.  For helping me as much as you can with answering the phones when you know I am tied up, for bringing me coffee when it looks like I am about to pass out on my desk, for having a great sense of humor even in times that I am not up to joking with any of you.  Thank you for offering a helping hand carrying all the heavy stuff that I bring from the store, for being gentlemen and opening doors, for being patient and kind, and most of all, thank you for being friends that I know I could count on!

We spend a lot of time together, so in a way, we are like a big second family…and just like family, sometimes we disagree, sometimes we argue, sometimes we end up taking out our frustrations on each other.  I apologize for my actions lately, I don’t want to let stress get the best out me anymore!  I know that Optimus is growing and I am happy because that means that we are a little bit closer to achieving our goals & dreams.

For the time being, we don’t have anyone in the office to assist me with the new accounts, and fortunately we have a lot of new accounts coming in.  I need your help so that I am able to process everything correctly and on time.  There are a few little things that I am asking of you guys and I hope you could understand that it is for your own benefit as well.  I would really appreciate if you could send me emails with your daily requests as  you have started doing, because when you come over to my desk and just spill the beans, I have so many other things that I am working on that I might totally forget about your request and it won’t get done.  Please keep helping me with the phones, if it rings more than twice and I don’t pick it up, that’s a good indicator that I am either on the other line or I stepped away from my desk.  Other than that, please be patient, I didn’t forget about you and I am trying to do the very best that I can to answer all of your questions, process all of the accounts, etc.  Keep in mind that there are more of you and only one of me.  I really do appreciate all of your help!

Lastly, Matt is going away this weekend, and I am hoping that we could count on each other and be accountable and reliable for these three weeks.  I am counting on each one of you and myself included  to be even better and more responsible.  Let’s make him proud upon his return.  He has been good to us and his hard work reflects on the success of his company.

Matt, have a great trip! Relax! Enjoy! We’ll be here when you come back! Optimus will be fine!

All the best,

Jennifer